Privacy Statement

LeanDirect BV cares about your privacy. We therefore only process data that we need for (improving) our services and we carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by LeanDirect BV. The commencement date for the validity of these conditions is May 25, 2018, with the publication of a new version, the validity of all previous versions is canceled. This Privacy Policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us. If you have any questions about our privacy policy, please contact us, you will find the contact details at the end of our privacy policy.

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data is transparent.

Webhosting
We use webhosting- and e-mail services of Pressidium. Pressidium processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Pressidium has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Pressidium is obliged to observe secrecy on the grounds of the agreement.

E-mail and mailinglists
We use ActiveCampaign to send our e-mail newsletters. ActiveCampaign will never use your name and e-mail address for your own purposes. At the bottom of every e-mail sent automatically via our website you will see the ‘unsubscribe’ link. You will no longer receive our newsletter. Your personal data is stored securely by ActiveCampaign. ActiveCampaign uses cookies and other internet technologies that make it clear whether e-mails are opened and read. ActiveCampaign reserves the right to use your data for the further improvement of the service and to share information with third parties in this context.

We use the services of MijnDomein for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. My domain does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payments
We use the Mollie platform to handle a (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.

Reviews
We collect reviews via the Kiyoh platform. If you leave a review on Kiyoh then you are obliged to provide your name, place of residence and e-mail address. Kiyoh shares this information with us so that we can link the review to your order. Kiyoh also publishes your name and place of residence on their website. In some cases, Kiyoh may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Kiyoh. They only use this information for the purpose of inviting you to leave a review. Kiyoh has taken appropriate technical and organizational measures to protect your personal data. Kiyoh reserves the right to engage third parties for the provision of services, for this we have given permission to Kiyoh. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Kiyoh’s services for which they engage third parties. Kiyoh will retain your personal data as long as you keep the review published on the platform. Kiyoh has a Data Protection Officer, you will find the contact details of this officer on the Kiyoh website.

Invoice and accounting
We use Exact’s services to keep our records and accounts up-to-date. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected. Exact is obliged to observe secrecy and will treat your data confidentially. Exact does not use your personal data for purposes other than those described above.

External sales channels
We sell (part of) our training through the Springest platform. If you place an order via this platform, Springest will share your order and personal details with us. We use this information to process your order. We treat your information confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

General purpose of processing
We use your information exclusively for our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, other than at your request, we will ask you for explicit permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigation
In some cases, LeanDirect BV may be obliged to share your information in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Storage periods
We keep your information as long as you are a member. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a forget me request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your rights
On the basis of applicable Dutch and European legislation, you as an involved party have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget me request we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to inspect the data that we process or others have processed on behalf of us that relate to your person or that can be traced back to you. You can then make a request to us. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Rectification right
You always have the right to have the data that we process or have processed that relates to your person or that can be traced back to this. You can submit a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Right of transferability
You always have the right to have the data that we process or others have processed on behalf of us and that relates to your person or that can be traced back to you, performed by another party. You can submit a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed for us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of LeanDirect BV. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact us.

Cookies
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to provide, among other things, targeted advertisements (Adwords) and other Google services and products.

Cookies of third parties
In the case that software solutions from third parties use cookies, this is stated in this privacy statement.
We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly.
This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details
LeanDirect BV
Tingietersweg 123
2031 ER Haarlem
Nederland
(085) 3032879
privacy@leandirect.nl

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